Frequently Asked Questions

Shipping

What Shipping Methods Are Available?

Vendors can choose to ship with UPS, ParcelForce, DPD, DHL, TNT, EMS, ePacket, Royal Mail, Canada Post, USPS, China Mail, Hong Kong Post. Please contact the vendor for more shipping options they offer.

Do You Ship Internationally?

Most of our vendors offer international shipping. Shipping availability to your country can be found at checkout or you can contact the vendor through the enquiry option for more details.

How Long Will It Take To Get My Package?

International shipping usually takes from 5 - 15 days depending on the shipping options offered by the vendors but in some cases, depending on distance it could take up to 25 days. Local or nation shipping takes less time, usually 1-5 days. Shipping times can be found on the product page.

Payment

What Payment Methods Are Accepted?

You can choose to pay with a credit or debit card including Visa, MasterCard, American Express, Discover, JCB, Diners Club and China UnionPay. We also accept payments made through Apply Pay and Google Pay.

Is Buying On-Line Safe?

At ClikPik we are committed to making your online buying experience safe and secure.

Order & Returns

How do I place an Order?

Add the item to the basket, go to checkout, fill in your delivery and payment details.

How Can I Cancel Or Change My Order?

You can send a message to the vendor to cancel or change the order by clicking on the "Ask a Question" button below the product details.

Do I need an account to place an order?

We recommend you creating a customer account for faster checkout, tracking orders and keeping records of all your purchases.

How Do I Track My Order?

Orders can be tracked by the order tracking details provided by the vendor. Not all vendors provide tracked shipping, you can always ask the vendor by clicking the "Ask a Question" button below product details.

How Can I Return a Product?

Go to your order history and select the item. Discuss the issue with the seller and see possible solutions. If you can’t come to an agreement after contacting the seller, simply raise a claim by opening a dispute within 14 days following the delivery of your order.
We’re Here to Help!

Shop by Department